About us

This privacy policy applies to any personal information which you give to us ("personal data") via the Rugby Football League website located at www.therfl.uk.com. The Rugby Football League ("we", "us", "RFL") takes the privacy of all its customers and website users ("you") very seriously and takes care with customer and user personal data. This privacy policy explains what information we collect about you, how we propose to use it and what steps we take to ensure that it is kept secure. By using this website and entering your personal data you consent to us collecting and using your personal data in accordance with this privacy policy.

What information do we collect?

When using the site you will encounter areas such as match and travel information and competitions. In order to use these services you may be asked to enter personal data such as your name, address, delivery address, e-mail address, telephone number. We may also collect personal data about you from telephone conversations, e-mails and written and verbal communications. We may supplement the personal data that you provide with information that we receive from third parties. Such personal data will only be used for the purposes stated in this privacy policy.

How we use your personal data

Any personal data relating to you that we collect will be used and recorded by us in accordance with current data protection legislation and this privacy policy. We will use your personal data mainly for record keeping purposes and in order to provide our services and products to you. This may involve us sending you information about us, our affiliates and associated companies and organisations including but not limited to promotional and/or marketing material about our products, services and offerings. We may also create an individual profile for you so that we can inform you of services, products, events or special offers that may be of interest to you. We may use your personal data to analyse customer/user behaviour and characteristics in order to measure interest in and use of the various areas of the site with a view to improving the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. We will provide only aggregated and therefore anonymous data to third parties for this purpose.

Disclosure of your information

We may introduce you to or pass on your personal data to other carefully selected organisations with whom we have a business relationship. Such organisations would want to keep you informed of services, products, events and special offers made available by those organisations. Whilst we will endeavour to ensure that personal data is only used in accordance with this privacy policy and we will always try to ensure that any third party who receives your personal data from us is reputable and reliable, we are not responsible for the actions, data policies or procedures of any such third party.

Links

When using the site you will find links to third party websites. For example, there is a link to the Ticketmaster website for the purchase of match tickets on-line. Such third parties may require you to input personal data in order to use their services. Customers and users should be aware that we are not responsible for the actions, data policies or procedures related to or the content of such third party websites. We recommend that you check the privacy and security policy and procedures of every other site you visit.

Use of your information outside the European Economic Area

Some of the organisations to whom we may disclose your personal data may based outside the European Union. In order to provide you with the products and services you require we may have to transfer your personal information to these countries some of which do not protect privacy rights as extensively as the United Kingdom.

What to do if you do not wish to receive marketing information

You have the right to prevent marketing information being sent direct to you. If you prefer not to receive marketing information from us or any other organisation to which we may disclose your personal data, you can opt out of further marketing by clicking the relevant boxes on the screen upon which you provide data or by writing to us by mail or e-mail (see below) Please note, however, that if you do opt out we and/or they will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you of ticketing opportunities may be affected.

Cookies

In common with many other website operators, we may use standard technology called "cookies" on this site. "Cookies" are small text files a website can use to recognise repeat users and to allow us to observe behaviour and compile aggregate data in order to improve the site and to target its advertising. Our cookies enable us to identify you and to store information about the services [and products] you select between visits. Cookies do not attach to your system and damage your files. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. However, if you do turn cookies off this will limit the service that we are able to provide you with.

Security

Whilst we will ensure that security measures are put in place to protect the personal data you provide, you should remember that concerns still exist in relation to the general security of the internet and by using this site you accept that we will not be held responsible in the event of a breach of security unless this is due to our negligence or wilful default.

Changes to privacy policy

We reserve the right to change our privacy and security policies at any time. Accordingly we recommend that you check this page periodically in order to review our current policies.

Updating and correcting information

You may correct your personal data by e-mailing us at rfl@rfl.uk.com or by writing to the Rugby Football League, Red Hall, Red Hall Lane, Leeds, LS17 8NB. Further, upon your request, we will use commercially reasonable efforts to delete your personal data from our database. However, it may be impossible to delete your entry without retaining some residual information because of backups and records of deletions.

Your rights to access your personal information

You have a right to receive a copy of the personal data that we hold about you. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.

Contact us

If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact us by any of the methods shown below:

Rugby Football League,
Red Hall,
Red Hall Lane,
Leeds,
LS17 8NB

Telephone: 0844 477 7113
Fax: 0844 477 0013
E-mail: rfl@rfl.uk.com