Increase in Rugby League satisfaction
The satisfaction level of people playing Rugby League in this country has increased to a three-year high of 82.1 per cent, according to the latest official figures from Sport England.
Sport England interviewed participants in all sports between February and May 2012 and the resulting satisfaction score for Rugby League is significantly higher than the average score across all sports of 80.6 per cent.
Rugby League’s satisfaction score of 82.1 is also a major increase on last year’s score of 80.5.
RFL Director of Participation David Gent said: “We are obviously delighted with these latest Sport England figures which demonstrate that Rugby League participants are happy with the service which we are providing.
“This overall score puts us higher than almost every other team sport in terms of satisfaction and well above the average across all sports.
“It’s also pleasing to note that the satisfaction levels for Affiliated Club Members and Talent Pool are even higher at 83.1 and 86.6 per cent respectively.
“We have worked hard to embrace a customer focussed approach to ensure that we are providing exactly what Rugby League participants want.
“We’ve also recently launched our own online satisfaction survey to get as much feedback from participants about how they are enjoying the season so far and this will help us to continue to improve our service.”
To see the Sport England figures visit: http://www.sportengland.org/research/sport_satisfaction/headline_results_2012.aspx
The link to the Summer League satisfaction survey which has recently been launched by the RFL is here: https://www.surveymonkey.com/s/summerrugbyleague